Bookings: 07849 294266 Landline: 01903 892633

Our Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


At present we do not do analytics

Who we share your data with

At present we do not share data. We would respond to requests from authorities to support official enquiries.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If a booking is in progress or made we hold the information provided for one year minimum and 13 years maximum if regulations  or processes, such as administrative, legal, or security purposes, stipulate.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

In using this website and making bookings we collect contact data to enable us to progress your relationship and booking with us. By giving us this information you give us permission to use it and where such information is for third-parties involved you are giving us permission to hold their information and contact them for the specific purposes being discussed. You are also giving us permission to contact you, and where applicable the third-parties involved to understand how well we have met your needs (and so help us to improve) for up to a year after giving us the information or a year after your most recent event, whichever is later.

Additional information


How we protect your data

We use industry standard software and systems, kept up-to-date, within reason, and operated by trained responsible operatives under access control systems. We review and improve our processes regularly. We ask external agents to check and advise how we can improve. We act on feedback given to close security weaknesses and promptly report data breaches if any.

What data breach procedures we have in place

Standard procedures to detect and report such a beach plus detect and close the insecurity to future breach.

What third parties we receive data from

AiRs are and advisory body to ACCT. We also work with other agencies from time to time.

What automated decision making and/or profiling we do with user data


Industry regulatory disclosure requirements

Standard UK RFI and official bodies can request a disclosure.